I haven’t really interacted with your staff as I found out that VW will no longer fund driving instructors. The car want will be a family car so not for the school. It’s very disappointing as I have a t-roc already and just wanted to upgrade
Verified User
•
Oct 16, 2025
1.0/5
1.0/5
I have now called Lookers twice as I want to buy a new car. I have been promised a call back but nobody bothers. Just shows that no one is serious about sales in this dealership.
Verified User
•
Oct 8, 2025
1.0/5
1.0/5
Asked for someone to call me back no one did
Verified User
•
Sep 22, 2025
4.0/5
4.0/5
Professional but for one important thing, the car was listed as a 4 motion but in fact is was a 2 WD car. As I wanted a 4WD I took it no further. Pity as Lookers gave me confidence in every other aspect.
Verified User
•
Sep 22, 2025
5.0/5
5.0/5
It was a mistake on my part but a prompt follow up response.
Verified User
•
Aug 20, 2025
4.0/5
4.0/5
We made an offer for a 72 plate through the Volkswagen uk website, however this information was unfortunately not passed onto the sales person that phoned us from the Lookers Walton On Thames branch.
Verified User
•
Jul 8, 2025
5.0/5
5.0/5
Great service in both service dept & sales 👍🏻
Verified User
•
Jul 8, 2025
5.0/5
5.0/5
We were contacted to be advised of current options 3 years into a PCP. The information provided was clear including what was currently available. However VW are yet to release what our current preference would be, namely T-Roc full hybrid. We therefore are waiting until later in the year.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I haven’t really interacted with your staff as I found out that VW will no longer fund driving instructors. The car want will be a family car so not for the school. It’s very disappointing as I have a t-roc already and just wanted to upgrade
Verified User
•
Oct 16, 2025
1.0/5
1.0/5
I have now called Lookers twice as I want to buy a new car. I have been promised a call back but nobody bothers. Just shows that no one is serious about sales in this dealership.
Verified User
•
Oct 8, 2025
1.0/5
1.0/5
Asked for someone to call me back no one did
Verified User
•
Sep 22, 2025
4.0/5
4.0/5
Professional but for one important thing, the car was listed as a 4 motion but in fact is was a 2 WD car. As I wanted a 4WD I took it no further. Pity as Lookers gave me confidence in every other aspect.
Verified User
•
Sep 22, 2025
5.0/5
5.0/5
It was a mistake on my part but a prompt follow up response.
Verified User
•
Aug 20, 2025
4.0/5
4.0/5
We made an offer for a 72 plate through the Volkswagen uk website, however this information was unfortunately not passed onto the sales person that phoned us from the Lookers Walton On Thames branch.
Verified User
•
Jul 8, 2025
5.0/5
5.0/5
Great service in both service dept & sales 👍🏻
Verified User
•
Jul 8, 2025
5.0/5
5.0/5
We were contacted to be advised of current options 3 years into a PCP. The information provided was clear including what was currently available. However VW are yet to release what our current preference would be, namely T-Roc full hybrid. We therefore are waiting until later in the year.