We were left in the show room for quite a while after being told that the sales exec would be over very shortly. We needed to enquire again before Callum came over, what was obvious is that he hadn't been told we had arrived. After that (which was a really bad start) Callum was very attentive and informative and we left with a much better opinion
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
The whole process of doing a part exchange with my previous VW Golf was very smooth and simple. Callum explained everything really well and was super helpful with all my queries.
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
;online check in gave opportunity to review work to be doneFully straightforward process for this service
Verified User
•
Jul 18, 2024
5.0/5
5.0/5
Always a kind and professional service from the friendly people at Walton lookers
Verified User
•
Jul 18, 2024
5.0/5
5.0/5
Perfect seriAbsolutely perfect
Verified User
•
Jul 16, 2024
5.0/5
5.0/5
EfficientVery efficient service and good communication
Verified User
•
Jul 16, 2024
5.0/5
5.0/5
I found that when I needed some help with car staff were happy to assist and the problem was sorted very quickly. The collection and delivery back with my car was very helpful also.
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
It was fast and efficient and had a call within 15 mins of booking confirming it allVery efficient lots of communication
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
The employees at the front desk were super helpful and took my request as intended with no additional follow-up or checks requiredSimon and Izaan (sorry for the incorrect spelling) were very helpful I am happy to use your services in the future due to the staff at the service desks :)
Verified User
•
Jul 15, 2024
4.0/5
4.0/5
In branch (Walton) excellent. Online response poor (especially email).
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
We were left in the show room for quite a while after being told that the sales exec would be over very shortly. We needed to enquire again before Callum came over, what was obvious is that he hadn't been told we had arrived. After that (which was a really bad start) Callum was very attentive and informative and we left with a much better opinion
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
The whole process of doing a part exchange with my previous VW Golf was very smooth and simple. Callum explained everything really well and was super helpful with all my queries.
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
;online check in gave opportunity to review work to be doneFully straightforward process for this service
Verified User
•
Jul 18, 2024
5.0/5
5.0/5
Always a kind and professional service from the friendly people at Walton lookers
Verified User
•
Jul 18, 2024
5.0/5
5.0/5
Perfect seriAbsolutely perfect
Verified User
•
Jul 16, 2024
5.0/5
5.0/5
EfficientVery efficient service and good communication
Verified User
•
Jul 16, 2024
5.0/5
5.0/5
I found that when I needed some help with car staff were happy to assist and the problem was sorted very quickly. The collection and delivery back with my car was very helpful also.
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
It was fast and efficient and had a call within 15 mins of booking confirming it allVery efficient lots of communication
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
The employees at the front desk were super helpful and took my request as intended with no additional follow-up or checks requiredSimon and Izaan (sorry for the incorrect spelling) were very helpful I am happy to use your services in the future due to the staff at the service desks :)
Verified User
•
Jul 15, 2024
4.0/5
4.0/5
In branch (Walton) excellent. Online response poor (especially email).