Had a call to set up my test drive, I was still testing cars to figure which make/model I was keen to persue. During the appointment it seemed that I had been paired up with a vehicle under the assumption that I had chosen it and so was taken through various purchase options etc. without real consideration or discussion surrounding the situation I was in. Would have appreciated some more conversation to establish where we are at so we can meet each other in understanding rather than wasting lots of time ahead of where we were. Luke was very easy to chat to though and made certain queries I had very clear.

Fixed my issue.

Easy to navigate websiteCourteous and informative

It was really down to Aesha who was v professional & efficient. In the past few years of my car being serviced & having an MOT communication hasn’t been v good & not as good as it should be.I was v pleased dealing with Aesha this time.

Very happy with the customer service good sales person and I've already told him when ready to purchase the car I want to buy through this young lad very professional man and I think his going to go very high in your company

It was simple to follow and considered all the requirements I would need.Although my car is quite old, the staff at Lookers always treat its maintenance with great respect and are always very pleasant to deal with.

Efficient but I had to call to see if my car was ready.

Well managed in a friendly professional way

Everything was very well handled

Attentive and immediate service.