polite and knowledgeable people, a very easy transaction
Verified User
•
Feb 12, 2024
5.0/5
5.0/5
Every step of the way my salesman kept me informed of every move
Verified User
•
Feb 12, 2024
5.0/5
5.0/5
There was a problem caused by a mistake during a previous service. Once I pointed this out, Aaron Charman, the service manager, offered a free service as compensation. They made a mistake and rectified it. That is great customer service. I would highly recommend Aaron and his team.Good customer service
Verified User
•
Feb 11, 2024
4.0/5
4.0/5
Very friendly and helpful
Verified User
•
Feb 7, 2024
5.0/5
5.0/5
Service Advisor Aesha Oliver was very helpful.Technician Steve Green did a great job with the serviceAs it happened, I had a chat with the General Sales Manager Zaheer Sumar about a car in the showroom and he was exceptionally helpful.The whole place was very clean with comfortable chairs and complimentary drinks in the customer waiting area.
Verified User
•
Feb 5, 2024
5.0/5
5.0/5
I was very impressed with the service I received from Luke, he will make a very good salesmen. Clive K
Verified User
•
Feb 5, 2024
5.0/5
5.0/5
Just simple and efficientReally friendly service, good amenities.
Verified User
•
Feb 5, 2024
5.0/5
5.0/5
I’m very happy with the service I got and communication was excellent thank you lookers vwFirst class service
Verified User
•
Feb 5, 2024
4.0/5
4.0/5
Ease of useExcellent service from the ‘service team’ - especially Stephen and Justin. Disappointed with help from sales
Verified User
•
Jan 31, 2024
5.0/5
5.0/5
Pleased with how Luke handled the whole deal throughout. Not so pleased that he won't return my calls regarding a possible issue with car.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
polite and knowledgeable people, a very easy transaction
Verified User
•
Feb 12, 2024
5.0/5
5.0/5
Every step of the way my salesman kept me informed of every move
Verified User
•
Feb 12, 2024
5.0/5
5.0/5
There was a problem caused by a mistake during a previous service. Once I pointed this out, Aaron Charman, the service manager, offered a free service as compensation. They made a mistake and rectified it. That is great customer service. I would highly recommend Aaron and his team.Good customer service
Verified User
•
Feb 11, 2024
4.0/5
4.0/5
Very friendly and helpful
Verified User
•
Feb 7, 2024
5.0/5
5.0/5
Service Advisor Aesha Oliver was very helpful.Technician Steve Green did a great job with the serviceAs it happened, I had a chat with the General Sales Manager Zaheer Sumar about a car in the showroom and he was exceptionally helpful.The whole place was very clean with comfortable chairs and complimentary drinks in the customer waiting area.
Verified User
•
Feb 5, 2024
5.0/5
5.0/5
I was very impressed with the service I received from Luke, he will make a very good salesmen. Clive K
Verified User
•
Feb 5, 2024
5.0/5
5.0/5
Just simple and efficientReally friendly service, good amenities.
Verified User
•
Feb 5, 2024
5.0/5
5.0/5
I’m very happy with the service I got and communication was excellent thank you lookers vwFirst class service
Verified User
•
Feb 5, 2024
4.0/5
4.0/5
Ease of useExcellent service from the ‘service team’ - especially Stephen and Justin. Disappointed with help from sales
Verified User
•
Jan 31, 2024
5.0/5
5.0/5
Pleased with how Luke handled the whole deal throughout. Not so pleased that he won't return my calls regarding a possible issue with car.