With regards to Q 5, I already have a Service Plan.

Loved dealing with a knowledgable lady receptionist/mechanic. She’s great.

The staff are all very friendly and helpful.

Kerry was absolutely fantastic and I had the most amazing customer service.I ordered and collected my ID4 from Marshalls in Coulsdon in March. It was working perfectly until we couldn't open the passenger door form the outside. I took it bask to Marshalls and it was fixed but when it was returned it no longer charged at home. I returned it again to Marshalls and I collected it after 4 days as they hadn't fixed it and I was getting frustrated with the lack of communication.At this point I booked it in to Lookers Wimbledon and the service couldn't have been further from the service I had experienced previously. Not only did Kerry seek to understand the issue fully when I dropped the car off but within 2 hours Lookers had found the issue (a faulty charging cable) but when I collected the car later on that afternoon, it was fully charged and cleaned inside and out. Kerry was apologetic about our previous experience (even though it has nothing to do with Lookers) and even sent us a hamper a few days later.I am beyond happy with the service and will never take my ID4 anywhere else. I already have a service package for my ID4 but will be sure to return to Lookers each and every time.Thank you!

Disappointed that the valet service didn’t include the boot space.

Good and professional job!

Job carried out as per request. Thankyou

Always friendly and get the job done on time without fuss

The booking was carried out by Kerry. she also arranged the collection service. As always she was friendly & professional.A cheery Ronald Weight carried out the collection & delivery service. The complementary car wash was much appreciated.The staff at Weir Road always give a high level of customer service.

Last year I was told a cam belt change was needed this yr. On booking I was told it was not needed. On check-in, I was told it was due and should be done ...