Very helpful sales person. No pressure. Competative pricing.

Every time I come to Lookers they are really friendly and helpful. Nothing is too much trouble

Excellent service. Delightful member of staff who went above and beyond.

Service, friendly but not overbearing staff. Not inindating us with lots of follow ups. This is just right!

Great ServiceNice friendly people spacious showrooms and good coffee

Good communication and CitNow.

I put in a query about a car and was contacted by James. He called me and provided detailed information about the vehicle, particularly on its technical features. I was impressed and asked many more questions via messaging, which James promptly addressed. He also sent me a personal video that was superb and addressed additional concerns, such as the indentation on one of the back seats caused by an installed child seat. In person at the dealership, I was equally impressed with the staff. I had a pleasant conversation with one of the receptionists, who told me about the local area and its history, which was wonderful. James kindly set up a test drive for me and showed me how to plug in my phone for Apple CarPlay. What really stood out to me was when James asked for my permission to use the touchscreen to set up a route. As my device was connected to the infotainment system, he respected my privacy and waited for my approval before setting up the navigation. This level of respect, even for something as small as using the touchscreen, really impressed me. Overall, James was courteous and respectful throughout the process. When I part-exchanged my vehicle, he was very honest and did his best to offer the best possible exchange price. Honestly, the whole experience felt great, and I would definitely come back to him if I were to purchase another Volvo.

Friendly stress free experience

Excellent communication and service

On a previous visit, booked online, the staff were not expecting me citing that the online system did not download the information. Friendly, polite staff in a pleasant new showroom. Work was carried out on time.