Easy to understand and use Friendly helpful staff Good understanding of what I wanted done Jobs done properly on time

Everything was as promised. Politely and efficiently. Couldn’t ask for more

I liked the update portal Because Lauren Sexton was an excellent customer service professional, and co-ordinated everything after a series of issues with recovery and a courtesy car. If it wasn't for Lauren, I wouldn't have left positive feedback.

Very good service

Faultless service and a Salesman who goes above and beyond to sort a problem out

I was looked after by James who was knowledgeable polite and did everything he said he would do plus more.

Enjoyable experience and very happy with the outcome. Kelly was exceptionally helpful, and her product knowledge was detailed and very pleasant to deal with. Would highly recommend.

Pleasant professional service.

The sales representative, Andy Forsdick was a credit to your LOOKERS Volvo Colchester and an easy person with whom to deal. Volvos pretty much sell themselves as a product, so the salesman's attitude becomes more noticeable maybe? Andy quickly appreciated the way I wanted to do business, which was in a straight forward manner without pressure or attempted sales of extra products or services. He took ownership of a couple of small problems which became apparent and which were rectified within a couple of days.

All good as usual