Because we would not have purchased this car online we would have walked away without the help of the salesman Mr Andy Forsdick. we do think volvo must lose a lot of revenue by doing it online. This is where you need salesmen face to face. The salesman went way and beyond all our expectations he was polite and friendly and explained everything we needed to know.

Kelly is an excellent advert for your company she was helpful and friendly I am very happy with my car and would recommend Lookers at Vovo Colchester to everyone locking for a car Liz Hare

We found that Kelly could not be more helpful in ensuring that we understood the handover process and how the new vehicle operated.

Kelly was very easy to talk too, and exceptionally helpful. As a women having just left a domestic violence relationship, being able to speak with a women about my cars very helpful. I didn’t feel pushed or pressured into anything. I would definitely use Kelly at Volvo next time I purchase a Volvo.

Ease of useMet all expectations

As always really good service

Kelly was fanatic along the whole journey, answered any questions, great communication and service.

Helpful staff, but a lengthy process

Kelly was awesome.

Provided with wrong address leading to a taxi bill not expected. You must let customers know where you are now!