James Payne was really knowledgeable and helpful all the way through the process of buying my car.

From dropping off my car to picking it up I was made to feel a valued customer by your polite and efficient service team.

Excellent service from Mike Needham

James' communication was pretty good but could have been even better by confirming immediately on Monday that the final payment had been received. Dealing with tens of thousands is routine for you but unusual and nerve-wracking for customers, so very prompt communication that all is proceeding well would be appreciated. The delivery company (FCP) did not turn up on time or communicate clearly when they would arrive at your site to pick up, which also adds stress, so you might want to avoid them in future.

Would be useful to ask if courtesy car is required / offered.

A lot of car for sensible money

Excellent Service very polite staffr

Thanks to Andy Forsdick

Excellent service all round.

James Payne and Ross, did a good job. Sarah the receptionist is very good. Unlike Marshall’s Volvo, lookers are better.