Kelly was very professional and helpful, she made the process painless and easy.

Always polite and friendly staff. Delighted we're back with Volvo!

excellent service as always

just when i walk in on sunday it wos like few people inside Ross come in in 3 4 min time and show us the car and explain bit about we must wait to some one see us ( im not have any apoitment book in befor go to show room) and hi open the door for us and we can watch the car after few minuts Andy join to us give as all answer we ask as best his knowleg and now im the owner of this xc60 ☺️☺️ many thanks for lookers volvo colchester

Kelly was great. As a new sales person (her words), nothing was to much trouble. She was bright, polite and understanding all the way through the process. I would have liked to have bought a car from her, but the product was not right for me. She is an asset to Lookers group (and very loyal too - not a quality you see very often currently).

No - all good thank you

Sales Executive was excellent

I personally don’t like the video idea. I like a print out (a4) for a receipt.I’d also like an in-depth (itemised) description of what gets done on 1st/2nd/3rd services.Your Colchester Lookers are amazing staff, friendly and helpful all the time.This is why I go to them rather than Chelmsford (which is 30 miles nearer!).I have also recommended Colchester VOLVO to colleagues at work, resulting in sales of cars.

Andy was fantastic and did his utmost to make sure I could get the right car and was flexible in accommodating some delays on my side. Very pleased and would definitely recommend Lookers Colchester.

Pretty good all round but a bit of a lack of communication between service MOT and sales .from time to time.Could have been more generous with trade I.