The price of the car being advertised has changed quite a lot, like with other dealers they try for every possible margin on price in profit they can. If the dealership or any Lookers dealership want to sell cars more quickly they need to be more competitive on price particularly for larger engine or diesel engine cars that are not selling in my own humble opinion. Recent experiences with Lookers Group generally has also left me very disappointed where I have lost money myself on so called exceptional cars that have not been!

Rachael Clifton made the whole experience a very happy one,

The service was finished on timwe and the staff were welcoming and courteous. I'll be back.

I would have purchased a car through Volvo but it didn't quite meet my current needs. The sales rep, James was very helpful and a credit to the organisation.

Service reception staff on day, friendly and efficient both at dropping off and picking up of my vehicle and quickly resolved and reassured me re an issue /message on dashboard Overall a satisfactory experience.

Generally get a good experience every time my car the car is serviced. I like your collect and return capability. I waste time in colchester if I deliver the verhicle to you. You were not able to complete the service in one day the time due to a fault in MOT equipment which would have created a problem for me if I'd brought the car to you. Please continue with your collect and return proceedure.

Mike Needham was very helpful and accommodating, we were offered hot drinks, and was shown around any car that took our fancy.

Lack of availability of the main part (alternator) from Volvo caused unacceptable delays. Why such a common service part was not in stock in the Uk and had to come from Sweden causing 3 or 4 days delay I do not understand.

Really helpful staff, Very positive experience, thank you. Still considering other options before making a final decision.

It was the service lady that made the experience. Rachel Clifton was happy, chatty and very efficient and I felt that she couldn’t do enough for her customers. A credit to your company and its dealings with excellent people like Rachel that make us think about continuing to purchase your cars (especially as I was considering moving to another manufacturer) . I may just purchase again from Volvo because of her. Brilliant!