We felt from start to finish the service was professional and knowledgeable - not pushy or pressured as we'd found with some other car dealerships. Michael was pleasant, helpful and answered all our queries. The whole process went very smoothly and made our choice to buy from Lookers very easy.

I was very impressed with the service and have simply paused looking due to contracting covid

James at Colchester Volvo was very patient and explained every detail with regards to the car but we decided to opt for a different vehicle.

The salesperson that assisted me (Mike Needham) was very helpful, offering guidance on the most suitable vehicle. When I brought my disabled father to the showroom to test if my father could get in and out the vehicle and if his wheelchair fitted in the boot Mike assisted when required and gave us the space when needed.

Originally the arrangement was for my car to be collected but when I phoned (a few days before collection/service day) to check on pick up time I was told that pick up was not going to happen so I had to make alternative arrangements. It was a good thing that I phoned otherwise my car would still have been sitting on my driveway. why did Lookers not phone me?

Very impressed by the way LVC ordered in brakes in case they were needed.

Lower the prices and you may have had my deal! However can’t order the xc40 anyway so doesn’t matter now. Andy was really good though! Nice bloke.

Kelly was extremely helpful and kept me fully informed. All the team are very helpful

Mike was very helpful in the showroom and sent over a very comprehensive presentation of the vehicle I had expressed an interest in. Unfortunately it wasn't the right car for me at the moment but I will certainly consider Lookers Volvo in the future.

From my initial contact with Volvo Colchester, Andy Forsdick and Ross Lemon both have made me feel like a valued customer. Andy has been extremely patient with me on my car search as I was unsure about many things and Andy was very informative and helpful throughout the whole process. Big thumb’s UP for Ross and Andy. It was a pleasure doing business with you both. I was also in touch with Volvo Bradford and Guildford, but despite being similar Volvo dealerships, believe me the experience was completely different and better with Colchester group, despite the long drive!