James was absolutely fantastic in every aspect of the process.

Michael Bartholomew was exceptionally helpful and courteous and explained everything clearly.

Still waiting for quote for service plan

Although initially i had some difficulty* following my need to cancel a prior service due to a broken windscreen, the service i received from Lookers Colchester was of a very high standard and much appreciated by me. Thank you* i actually made a complaint to Lookers but the response i received from the Complaints team was very professional and the misunderstanding with Lookers Colchester was cleared up quickly and I sent a note of thanks to them to that effect

Very smooth process from start to finish

very happy with the new vehicle all the staff i met were helpful and polite and i would recommend

James was brilliant he went above and beyond to get us the car we wanted. Even delivered it all the way to North Norfolk on his day off. Super service would definitely use again.

The team at Colchester have been excellent from the time I made my initial call to receipt of the vehicle the next day. They also dealt with a small paint issue, and parcel shelf issue without fuss or delay. Michael in the sales team is experienced and a very nice chap to do business with. I wouldn’t hesitate to recommend Lookers Colchester to anyone. 10/10 from me.

We felt from start to finish the service was professional and knowledgeable - not pushy or pressured as we'd found with some other car dealerships. Michael was pleasant, helpful and answered all our queries. The whole process went very smoothly and made our choice to buy from Lookers very easy.

I was very impressed with the service and have simply paused looking due to contracting covid