Excellent service from Mike Needham, absolutely 10 out of 10.

Rachel Clifton is a tremendous resource for Lookers in Colchester. She is polite, prompt, professional and Communicates clearly. However,I was very disappointed by the lack of support during the early days of lockdown. I had several questions relating to MoT testing and was told to find out for myself. I probably will not buy another new Volvo despite Rachel’s presence.

Responsive and constructive in all discussions. Keen to address any queries fully.

Service took a bit longer than usual as a part had to be obtained from Sweden. Otherwise All OK

Really good efficient service.

Super service as usual from local Colchester staff. Technician went out of his way to identify Noise from rear suspension. Quote for repair was prompt. No charge was made for investigation. Very impressed.

I had a new battery fitted which is fine. Also the car was washed and safety checked which is good from your sales perspective as well as the customer albeit I have been a regular for ten years. The only reason for not awarding 5 stars was the time element When I arrived at 12.oo I did not expect to be 2.5 hours in the reception area, but in fairness the car was immaculate when it was finished with attention to detail like putting the clock one hour forward to BST which I had not done and setting the aircon being so hot!

excellent service, dropped my car in while i went to the park.

Very efficient and seemed to have all of the additional Covid measures in hand

As always, courteous, efficient, friendly, service at Lookers Colchester cannot be faulted.