Yes absolute excellent service from Ross Lemon, this process has been going on since last October with my first inquiry, but due to COVID test drives have been difficult. And during this period Ross has kept in touch and enabled a number of test drives when restrictions allowed.

Thanks to Rachel Clifton and the team, impeccable communication and service. Have a great weekend.

Just to add that this is the 2nd time I have purchased a car through Volvo / Lookers Colchester and they have always been extremely helpful in and provided excellent customer service.

Friendly efficient service all round.

Given the difficult circumstances due to C19 I think the dealership team (Mike and Bilal) did a fantastic job! Mike was great on the sales side and Bilal on finance and PEX.

I dealt with both Ross & Bilal, both members of staff were friendly & helpful. Ross listened to all of our wants from a car & managed to find our XC90 in Glasgow, he provided a smooth & clear transaction, an all round excellent sale. Bilal, helped with our payment transactions, he was always friendly to deal with on the phone & extremely helpful when Ross was unable to answer a call. Many thanks

Very good service

Very friendly staff and very accommodating!

Very attentive and cheerful reception.

Excellent professional customer service, with updates and full explanation of the work carried out