I was in the waiting are and walked over to speak to one of the sales teams and before I could explain anything, he said “you need to go to reception” The receptionist should not just jump in the first word and point in a general direction. I mentioned that my car was in for a service and before I could say and whilst I am waiting I would like to speak to someone about a new car she said “service is over there” and pointed However Derek was thankfully, super helpful and we ordered the car. He did not have a lot to work with as we were ordering the EX90. He pointed me to web links and gave me the best he could. (You should let Volvo HQ know the need to give you more support: vr tours, videos etc as for. C£100k car the information is shocking.

I have bought 3 new cars from Derek Taylor and he make the process hassle free. My one issue is customer parking I have driven away a few times and came back at another time due to no parking.

A pleasant experience in buying my car. Stephen Galbraith is a credit to your dealership. He explained everything about the buying process. . He was very helpful, knowledgeable and was enthusiastic about the Volvo brand.

I dealt with Gordon Brown as I have in the past and told him what kind of car and model I was looking for. He was very supportive as he had been in my past dealings with him. Was able to suggest a particular car for me which I was happy with. The whole transaction from start to finish went smoothly. I am now pleased to say I have the car that I wanted. Well done!

Abbie was extremely helpful , approachable and professional in all of our interactions and discussions. Her knowledge and demonstration of the car and full explanation of all the driver applications was fantastic. The range of finance options was also provided in detail, where we were left in private to make our own decision. Excellent service.

I found the service and personal very efficient. My salesman, Gordon Brown, was very helpful and gave all the information I could have wanted. Even post sale he has changed the reg. no. for me and made sure I have my Volvo ID.

The salesman, Elliot, was friendly, knowledgeable and helpful, but I have decided to buy a BMW instead.

A straightforward and enjoyable buying experience and Abbie as helpful all the way though the process. She also spent a considerable amount of time with us at the handover making sure we were aware of all the new car features.

Overall good experience Finance documents could be clearer and cover all ts and cs

At my stage of life I’ve purchased many high end cars and Abbie Murray was easily the most helpful and informative person I have dealt with A very pleasant experience thank you