Abbie Murray was very helpful and polite. It was a pleasure dealing with her. I hope this approach continues into the after sales period.
Verified User
•
Jan 26, 2022
5.0/5
5.0/5
Dealt with Mark Wilkes. He was great ! Was very helpful trying to get us the right car for us but unfortunately we couldn’t afford what we were looking for at this time.
Verified User
•
Jan 26, 2022
5.0/5
5.0/5
We had an extremely bad experience with Taggarts Motherwell which had totally soured our relationship. The issue was not with the sales or the service department staff, but management who showed a total lack of empathy with the problems we had with the car being in for repairs on 6 occasions over a period of 7 months. This is totally unacceptable for a new car at this value. When we visited Volvo Hillington, they went above and beyond to turn this experience around. Many thanks to Abbie who was our main contact but also to Ian who listened to everything we had to say and took the sting out of our issues with Motherwell.
Verified User
•
Jan 25, 2022
5.0/5
5.0/5
Overall the experience was good. I don't mind some cross selling and upselling but I felt forced into making contact with Volvo Ins. Volvo Ins did provide a quote, that was ridiculously expensive, and 1 day drive away cover. All I wanted and asked for was the reg. number of the car to allow me to update my existing policy.
Verified User
•
Jan 25, 2022
5.0/5
5.0/5
Roger Buchanan was an excellent, professional and extremely efficient sales person. Lovely customer experience. 👍
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
We have found a Jaguar F Pace at Taggarts Glasgow during our visit/enquiry and are returning for a further visit and test drive on 23rd. Jan. All being well we will be making the purchase then. Very happy with the service provided by Brian Donald and his manager who came to discuss our potential purchase whilst in the showroom.
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
~No
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
Mike & David were exceptional. Very pleasant & welcoming, just like old friends. Thank you once again to them for making the changes easy & hassle free. They are a credit to Volvo 😊
Verified User
•
Jan 19, 2022
5.0/5
5.0/5
Excellent service from Stephen Great communication and follow up
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Abbie Murray was very helpful and polite. It was a pleasure dealing with her. I hope this approach continues into the after sales period.
Verified User
•
Jan 26, 2022
5.0/5
5.0/5
Dealt with Mark Wilkes. He was great ! Was very helpful trying to get us the right car for us but unfortunately we couldn’t afford what we were looking for at this time.
Verified User
•
Jan 26, 2022
5.0/5
5.0/5
We had an extremely bad experience with Taggarts Motherwell which had totally soured our relationship. The issue was not with the sales or the service department staff, but management who showed a total lack of empathy with the problems we had with the car being in for repairs on 6 occasions over a period of 7 months. This is totally unacceptable for a new car at this value. When we visited Volvo Hillington, they went above and beyond to turn this experience around. Many thanks to Abbie who was our main contact but also to Ian who listened to everything we had to say and took the sting out of our issues with Motherwell.
Verified User
•
Jan 25, 2022
5.0/5
5.0/5
Overall the experience was good. I don't mind some cross selling and upselling but I felt forced into making contact with Volvo Ins. Volvo Ins did provide a quote, that was ridiculously expensive, and 1 day drive away cover. All I wanted and asked for was the reg. number of the car to allow me to update my existing policy.
Verified User
•
Jan 25, 2022
5.0/5
5.0/5
Roger Buchanan was an excellent, professional and extremely efficient sales person. Lovely customer experience. 👍
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
We have found a Jaguar F Pace at Taggarts Glasgow during our visit/enquiry and are returning for a further visit and test drive on 23rd. Jan. All being well we will be making the purchase then. Very happy with the service provided by Brian Donald and his manager who came to discuss our potential purchase whilst in the showroom.
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
~No
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
Mike & David were exceptional. Very pleasant & welcoming, just like old friends. Thank you once again to them for making the changes easy & hassle free. They are a credit to Volvo 😊
Verified User
•
Jan 19, 2022
5.0/5
5.0/5
Excellent service from Stephen Great communication and follow up