How do your service department and mechanics rate

We were made to feel welcome from the start, the staff were very friendly and helpful and in particular Mr. Geoff Blake who was there for us every step of the way, from walking in on the Saturday todriving off the forecourt on the Thursday. Many thanks Gerry and Fiona

Abbie Murray was very helpful and polite. It was a pleasure dealing with her. I hope this approach continues into the after sales period.

Dealt with Mark Wilkes.He was great ! Was very helpful trying to get us the right car for us but unfortunately we couldn’t afford what we were looking for at this time.

We had an extremely bad experience with Taggarts Motherwell which had totally soured our relationship. The issue was not with the sales or the service department staff, but management who showed a total lack of empathy with the problems we had with the car being in for repairs on 6 occasions over a period of 7 months. This is totally unacceptable for a new car at this value.When we visited Volvo Hillington, they went above and beyond to turn this experience around.Many thanks to Abbie who was our main contact but also to Ian who listened to everything we had to say and took the sting out of our issues with Motherwell.

Overall the experience was good. I don't mind some cross selling and upselling but I felt forced into making contact with Volvo Ins. Volvo Ins did provide a quote, that was ridiculously expensive, and 1 day drive away cover. All I wanted and asked for was the reg. number of the car to allow me to update my existing policy.

Roger Buchanan was an excellent, professional and extremely efficient sales person. Lovely customer experience. 👍

We have found a Jaguar F Pace at Taggarts Glasgow during our visit/enquiry and are returning for a further visit and test drive on 23rd. Jan. All being well we will be making the purchase then. Very happy with the service provided by Brian Donald and his manager who came to discuss our potential purchase whilst in the showroom.

~No

Mike & David were exceptional. Very pleasant & welcoming, just like old friends. Thank you once again to them for making the changes easy & hassle free. They are a credit to Volvo 😊