I was pleased with the amount of information which Derek Taylor gave to me regarding my enquiry about purchasing XC40 car.
Verified User
•
Jul 2, 2024
5.0/5
5.0/5
Steven Galbraith has been excellent. We bought our previous volvo from him and his service is fabulous.
Verified User
•
Jul 2, 2024
5.0/5
5.0/5
Stephen was great and really helpful - couldn’t have asked for better.
Verified User
•
Jul 2, 2024
5.0/5
5.0/5
Friendly and helpful telephone prompt to arrange a service then, when I needed to change the date an equally helpful and easy alteration was made. The actual service took place as arranged and my questions regarding a couple of computer settings were noted and a good response made.
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
Ease of use Efficient friendly service
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
No problems, helpful friendly staff
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
Check in online was straightforward time saving and easy to do. Would have booked in online but was a bit busy, so booked via phone when I received a reminder/follow up call, which was very helpful. Excellent customer service, from booking, booking in and through to collection. Friendly and professional team ready to give advice and guidance as required. Kept informed of progress.
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
I would prefer to book over the phone. My experience with Volvo Hillington Glasgow was excellent this year. This was due to the help and advice i received from Andy in the parts dept and Pauline Heslop whi has dealt with my car on many occasions and always gives exceptional customer service. Pauline makes the experience so personal and is a bug part of why i return to Volvo each year for my service. She explains everything fully and has a lovely manner.
Verified User
•
Jul 1, 2024
4.0/5
4.0/5
Staff were all respectful and attentive and seemed to do their best to identify the problem with the car
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I was pleased with the amount of information which Derek Taylor gave to me regarding my enquiry about purchasing XC40 car.
Verified User
•
Jul 2, 2024
5.0/5
5.0/5
Steven Galbraith has been excellent. We bought our previous volvo from him and his service is fabulous.
Verified User
•
Jul 2, 2024
5.0/5
5.0/5
Stephen was great and really helpful - couldn’t have asked for better.
Verified User
•
Jul 2, 2024
5.0/5
5.0/5
Friendly and helpful telephone prompt to arrange a service then, when I needed to change the date an equally helpful and easy alteration was made. The actual service took place as arranged and my questions regarding a couple of computer settings were noted and a good response made.
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
Ease of use Efficient friendly service
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
No problems, helpful friendly staff
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
Check in online was straightforward time saving and easy to do. Would have booked in online but was a bit busy, so booked via phone when I received a reminder/follow up call, which was very helpful. Excellent customer service, from booking, booking in and through to collection. Friendly and professional team ready to give advice and guidance as required. Kept informed of progress.
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
I would prefer to book over the phone. My experience with Volvo Hillington Glasgow was excellent this year. This was due to the help and advice i received from Andy in the parts dept and Pauline Heslop whi has dealt with my car on many occasions and always gives exceptional customer service. Pauline makes the experience so personal and is a bug part of why i return to Volvo each year for my service. She explains everything fully and has a lovely manner.
Verified User
•
Jul 1, 2024
4.0/5
4.0/5
Staff were all respectful and attentive and seemed to do their best to identify the problem with the car