From start to finish the customer service was fantastic! Everyone was so helpful & made the whole ordering & handover process seamless. Not only am I over the moon with my car, I also feel that I can contact the garage in the future with any queries or questions. I knew there was a waiting time for my car & was more than happy to wait but I was contacted by the garage on numerous occasions even to be advised there was no news of it yet & that contact to me shows good customer care. Any questions I had were all answered & all of my emails & phone calls were dealt with & replied to very quickly. Abbie who dealt with my handover was just lovely & it was a fast easy process.

Stephen made the handover really easy and straight forward but also made it enjoyable. The whole experience is one that would make me recommend using Lookers Volvo to anyone. Thanks

It is OK for customers who are computer literate. Not so for those whose abilities are limited.Stop/start function still not working. Thought you might have charged the battery up overnight, so that it was at least 76% to make it work.

Very easy to complete and saved time on the day.My car was worked on efficiently and returned to me in a very reasonable time.

Excellent custimer service

Very friendly and accommodating

Whole process easy to understand and complete.Efficient and friendly welcome. Kept informed of progress on car and work completed early as requested because of long journey home. Car was very clean and all work done to complete satisfaction.

Helpful, friendly, explained everything in simple terms we could understand

Service on car carried out in time stated, but was not given updates on progress by e mails or texts

Very easy system to useWould have been 5 stars but once again the floor mat was left covered in oil and dirt