My visit to the dealership was friendly, helpful, and encouraging.
Verified User
•
Dec 7, 2023
5.0/5
5.0/5
The sequence of delivering my car to picking it up again, went like clockwork. Being informed at each stage, was reassuring. Overall everything was excellent.
Verified User
•
Dec 7, 2023
5.0/5
5.0/5
Excellent service all round
Verified User
•
Dec 7, 2023
5.0/5
5.0/5
Everything was easy to do. Excellent courtesy and efficiency
Verified User
•
Dec 6, 2023
5.0/5
5.0/5
As noted in an earlier response Prompt and courteous service in collection of my vehicle following failure of the clutch with pick up assistance by Volvo Assistance. The clutch linkage was checked and repaired within two days. If I have any further comment to make, I was surprised at the failure in that the clutch and flywheel had been replaced only 6 weeks before. I was advised that the linkage from the clutch peddle would not normally be checked during replacement of the clutch.
Verified User
•
Dec 5, 2023
5.0/5
5.0/5
I find talking to someone more reassuring that I've got what I need. Quick, effective and explained everything that was done to the car and why it was needed.
Verified User
•
Dec 5, 2023
5.0/5
5.0/5
On what was a busy day with the EX30 in the branch and issues with the car I was originally due to take out Bryan ensured I had access to an alternative for the test drive, made sure I got an opportunity to get up close with the EX30 and then we had time to discuss the lease options with no feeling of pressure.
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
excellent reception staff and mechanics. Accommodating on appointment times, car ready on time.
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Very easy for a ‘silver’ surfer to use. Very helpful and friendly staff who catered to all my servicing needs after I inadvertently took my car in on the wrong day!
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
My visit to the dealership was friendly, helpful, and encouraging.
Verified User
•
Dec 7, 2023
5.0/5
5.0/5
The sequence of delivering my car to picking it up again, went like clockwork. Being informed at each stage, was reassuring. Overall everything was excellent.
Verified User
•
Dec 7, 2023
5.0/5
5.0/5
Excellent service all round
Verified User
•
Dec 7, 2023
5.0/5
5.0/5
Everything was easy to do. Excellent courtesy and efficiency
Verified User
•
Dec 6, 2023
5.0/5
5.0/5
As noted in an earlier response Prompt and courteous service in collection of my vehicle following failure of the clutch with pick up assistance by Volvo Assistance. The clutch linkage was checked and repaired within two days. If I have any further comment to make, I was surprised at the failure in that the clutch and flywheel had been replaced only 6 weeks before. I was advised that the linkage from the clutch peddle would not normally be checked during replacement of the clutch.
Verified User
•
Dec 5, 2023
5.0/5
5.0/5
I find talking to someone more reassuring that I've got what I need. Quick, effective and explained everything that was done to the car and why it was needed.
Verified User
•
Dec 5, 2023
5.0/5
5.0/5
On what was a busy day with the EX30 in the branch and issues with the car I was originally due to take out Bryan ensured I had access to an alternative for the test drive, made sure I got an opportunity to get up close with the EX30 and then we had time to discuss the lease options with no feeling of pressure.
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
excellent reception staff and mechanics. Accommodating on appointment times, car ready on time.
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Very easy for a ‘silver’ surfer to use. Very helpful and friendly staff who catered to all my servicing needs after I inadvertently took my car in on the wrong day!