Staff polite and friendly. Replacement car as

Everything explained very well and nothing was too much bother. Any questions I had were answered with clear understanding and great knowledge.

The online check in was difficult to understand so I didn’t participate in it Very friendly and efficient

The process was reasonably quick and efficient. Prompt efficient service.

Pleasant service and quick turnaround

From arrival to collection received professional and friendly service. Only comment being the boot of the car was not sanitised

Low tyre pressure turned out to be a nail in a tyre. Despite not having an appointment, garage fitted my car in and fitted a new tyre. Thank you to Sarah for her help and to the service team who kept me on the road.

Staff checked what was needed then ordered part gave us an other appointment they changed the part plus cleaned the car I have never had a problem with the workshop or. Front of house staff

It worked, but the confirmatory message acknowledging completion didn't work, initially causing confusion over whether I'd successfully booked in. I originally booked my car in for 0830 drop-off but due to child care issues, the dealership were happy to agree to delayed drop off. When I dud drop off the car (to address a fault),the service coordinator noted that I had a regular service booked for 2 weeks time and offered to complete the service along with correcting the fault, which has saved me an extra trip to the garage. When the car wasn't ready until 1645 and I had around a 1 hour trip to collect it, the garage agreed to an extension to the courtesy car loan until the next morning when I had already planned to go to Glasgow, again making things more convenient for me. And service and fault correction were all completed satisfactorily as well!

Friendly and efficient service