Following me making an offer it was shut down with no “this is what we could do” so guessed there was no appetite for a sale like other dealers

Courteous salesman allowed long solo test drive.

Excellent service provuded a personal video

I was unable to drive the vehicle I was interested in as it had a flat battery. I drove a similar vehicle which I liked. However based on the part exchange price offered I left insulted. I have been offered a couple of hundred pounds more but it’s still below the value of a similar car in poor condition. So for the sake of £300-£400 you have lost the sale.

Quick response to my enquiry and very informative. Friendly staff and were very knowledgeable.

Courteous staff who did what they promised

You are always keeping you informed

The young lady I spoke to was very helpful. The issue was with choice. The colours that used to be available were good the present ones are very restricted. The leather choice is limited to two colours. The choice to have different things added to the model is also now very restrictive. I have to consider looking at a different car maker which I very much did NOT want to do.

Sales representative excellent.

Weather protector dropped onto the motorway at 70 mph the day after vehicle serviced. On examination bolts at the front were missing. These may have dropped off through wear and tear but why wasn’t the fact they were missing picked up during a physical inspection during service? Even if they were loose or pertly wound out a visual check should have picked this up. What does this say about the quality of checks you complete on your ‘SELEKT’ vehicles?