Over all happy with the contact but felt left down by the price of trade in price.

I’ve had to chase the car to find out it was sold subject to finance. I wasn’t contacted after a video was sent. Didn’t seem particularly keen to either update me or do a deal

Had a brief reply to request for info about a specific model and option and prices / deals etc. Had a very short reply only saying that dealership can alter fin deals as done centrally i replied say i would invest age this aspect on line but they respond further with answers to the bulk of my email.. still waiting a reply...

An early response. Emails were very customer ( in my short case--potential customer) orientated and polite, devoid of any pressure.

Excellent service

We saw a car on the forecourt with a price of approx £30,500. We therefore enquired about this car, went for a test drive in a demo vehicle to then begin negotiations on a deal to purchase the car. We were then told the car was approx £32,500, not the £30,500 displayed in the car. We were advised that this had been placed in the car in error. Negotiations were nowhere near to what we were wanting to pay and not even close to the price displayed in the car so we walked away. I know mistakes happen but this wasted a number of hours of our day

Andy the sales advisor was very professional, responsive and fair

The salesman who dealt with us was outstanding friendly and very very knowledgable about the car we test drove he is a credit to your company and should be commended for his approach to customers not pushy in the slightest and a pleasure to deal with, we ended up buying a BMW X1 it was between Volvo XC 40 and BMW, the salesman is an asset few and far between that have his ability

Still waiting for the video I was promised since around the 19th December

Some delay in getting trade in valuation but rest good.