The young lady I spoke to was very helpful. The issue was with choice. The colours that used to be available were good the present ones are very restricted. The leather choice is limited to two colours. The choice to have different things added to the model is also now very restrictive. I have to consider looking at a different car maker which I very much did NOT want to do.
Verified User
•
Nov 24, 2025
4.0/5
4.0/5
Sales representative excellent.
Verified User
•
Nov 21, 2025
2.0/5
2.0/5
Weather protector dropped onto the motorway at 70 mph the day after vehicle serviced. On examination bolts at the front were missing. These may have dropped off through wear and tear but why wasn’t the fact they were missing picked up during a physical inspection during service? Even if they were loose or pertly wound out a visual check should have picked this up. What does this say about the quality of checks you complete on your ‘SELEKT’ vehicles?
Verified User
•
Nov 17, 2025
4.0/5
4.0/5
The salesman (Josh) very good, Polite and nothing seemed to much trouble.
Verified User
•
Nov 13, 2025
5.0/5
5.0/5
Helpful accommodating welcoming
Verified User
•
Nov 6, 2025
5.0/5
5.0/5
Staff were very welcoming and helpful providing a full explanation and demonstration of the XC90 we are considering
Verified User
•
Nov 4, 2025
4.0/5
4.0/5
I was browsing your stock and received a polite and helpful response the day after offering help with the exchange process As we are not quite ready to complete l will definitely consult this dealership in the future. Cheers
Verified User
•
Nov 3, 2025
1.0/5
1.0/5
We had arranged an appointment to view an XC90 but there was no where to park
Verified User
•
Nov 1, 2025
1.0/5
1.0/5
Didn't get there due to the customer services who contacted me. No contact even from the showroom. Furthermore the online dvla form didnt work and wasnt recognising my DL.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The young lady I spoke to was very helpful. The issue was with choice. The colours that used to be available were good the present ones are very restricted. The leather choice is limited to two colours. The choice to have different things added to the model is also now very restrictive. I have to consider looking at a different car maker which I very much did NOT want to do.
Verified User
•
Nov 24, 2025
4.0/5
4.0/5
Sales representative excellent.
Verified User
•
Nov 21, 2025
2.0/5
2.0/5
Weather protector dropped onto the motorway at 70 mph the day after vehicle serviced. On examination bolts at the front were missing. These may have dropped off through wear and tear but why wasn’t the fact they were missing picked up during a physical inspection during service? Even if they were loose or pertly wound out a visual check should have picked this up. What does this say about the quality of checks you complete on your ‘SELEKT’ vehicles?
Verified User
•
Nov 17, 2025
4.0/5
4.0/5
The salesman (Josh) very good, Polite and nothing seemed to much trouble.
Verified User
•
Nov 13, 2025
5.0/5
5.0/5
Helpful accommodating welcoming
Verified User
•
Nov 6, 2025
5.0/5
5.0/5
Staff were very welcoming and helpful providing a full explanation and demonstration of the XC90 we are considering
Verified User
•
Nov 4, 2025
4.0/5
4.0/5
I was browsing your stock and received a polite and helpful response the day after offering help with the exchange process As we are not quite ready to complete l will definitely consult this dealership in the future. Cheers
Verified User
•
Nov 3, 2025
1.0/5
1.0/5
We had arranged an appointment to view an XC90 but there was no where to park
Verified User
•
Nov 1, 2025
1.0/5
1.0/5
Didn't get there due to the customer services who contacted me. No contact even from the showroom. Furthermore the online dvla form didnt work and wasnt recognising my DL.