Good customer service, sales rep was in constant contact and available for enquiries.
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
Sales advisor was excellent.
Verified User
•
Feb 19, 2026
4.0/5
4.0/5
Matt at Stockport was great, very knowledgeable and friendly.
Verified User
•
Feb 19, 2026
I was mortified in how I was spoken to and treated recently by one of your staff members in the service department. I also work with the public and realise it can be stressful but to be spoken to in a manner that I felt very upset after leaving and wouldn’t like to return is just not right . I would strongly advise a customer relations course wouldn’t go a miss as I would not want to come back again , The young girl (Lucinda) in question was rude and not at all nice ,
Verified User
•
Feb 18, 2026
I currently own xc90 Mf18uxo , i believe this car originated at lookers stockport and was part of an original stock finance agreement. It has changed hands multiple time since for case . Hence I own the car .I am trying to sell this through ‘motorway’ so I can finance a new one through Volvo Warrington . However they have flagged that the car still has a finance flag from the original purchase in 2018(unit stocking finance) . Can you please sort this as a matter of urgency ? Warrington are struggling . I thought the original dealer could help which I believe is lookers Stockport?
Verified User
•
Feb 16, 2026
5.0/5
5.0/5
Really great service from the team in the dealership. Especially from Josh and Ian who were both great.
Verified User
•
Feb 12, 2026
Please see attachment for the full complaint
Verified User
•
Feb 12, 2026
4.0/5
4.0/5
Good service all round, apart from the guy controlling entry to the car park who was rude and unhelpful
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
David was extremely professional and customer focused. Would highly recommend contacting David to discuss the Volvo range.
Verified User
•
Feb 9, 2026
5.0/5
5.0/5
Eser has been a very useful source of information provide without hesitation and most importantly without harrasment. We still retain an interest in the electric 90 and look forward to dealing with Eser who we have little doubt will answer our queries in the honest and forthright manner of before.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Good customer service, sales rep was in constant contact and available for enquiries.
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
Sales advisor was excellent.
Verified User
•
Feb 19, 2026
4.0/5
4.0/5
Matt at Stockport was great, very knowledgeable and friendly.
Verified User
•
Feb 19, 2026
I was mortified in how I was spoken to and treated recently by one of your staff members in the service department. I also work with the public and realise it can be stressful but to be spoken to in a manner that I felt very upset after leaving and wouldn’t like to return is just not right . I would strongly advise a customer relations course wouldn’t go a miss as I would not want to come back again , The young girl (Lucinda) in question was rude and not at all nice ,
Verified User
•
Feb 18, 2026
I currently own xc90 Mf18uxo , i believe this car originated at lookers stockport and was part of an original stock finance agreement. It has changed hands multiple time since for case . Hence I own the car .I am trying to sell this through ‘motorway’ so I can finance a new one through Volvo Warrington . However they have flagged that the car still has a finance flag from the original purchase in 2018(unit stocking finance) . Can you please sort this as a matter of urgency ? Warrington are struggling . I thought the original dealer could help which I believe is lookers Stockport?
Verified User
•
Feb 16, 2026
5.0/5
5.0/5
Really great service from the team in the dealership. Especially from Josh and Ian who were both great.
Verified User
•
Feb 12, 2026
Please see attachment for the full complaint
Verified User
•
Feb 12, 2026
4.0/5
4.0/5
Good service all round, apart from the guy controlling entry to the car park who was rude and unhelpful
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
David was extremely professional and customer focused. Would highly recommend contacting David to discuss the Volvo range.
Verified User
•
Feb 9, 2026
5.0/5
5.0/5
Eser has been a very useful source of information provide without hesitation and most importantly without harrasment. We still retain an interest in the electric 90 and look forward to dealing with Eser who we have little doubt will answer our queries in the honest and forthright manner of before.