very pleasant dealership

Nil specific

Great communication from Lee. Looking forward to confirmation of the replacement tow eye being available.

Booked a waiting appointment that ended being 4 hours for an interim service and MOT. No communication from staff about delays or manpower shortage until I asked for an update. (I remained in the building at all times). Good service outcome but poor communication

Very attentive staff and excellent service

Although I was asked to contact the Volvo Care finance team they need more information from me no one will call me back or put me through when I call.David

Dave the salesman was fantastic couldnt fault him what so ever.

Fantastic service from Dan. Nothing was too much trouble and the whole experience was hassle free and easy. Very happy with the car and all the advice given. Would not hesitate to use again and recommend to others - thanks Dan.

Initial enquiry was dealt with by Glasgow call centre who told me someone from local garage (stockport) would be in touch to confirm the arrangements for the appointment booked. This did not happen. I had to call stockport who clearly had no information about the appointment the call centre supposedly booked for me. Luckily, I was transferred to Jon-Paul who was amazing and subsequently made us an appointment with himself and dealt with the sale from start to end. Jon-Paul was excellent, sadly the same can't be said for the call centre. If it were not for Jon-Paul you would have lost this sale. Jon-Paul should be applauded for his excellent customer service skills.

Friendly, communicative experience at dealership, as always