It's a worry to have my car serviced, wondering if I will get some bad news. ( Need a new car) everyone was very polite and professional. I had two new tyres. A tyre sign is now showing, I need to collaborate but unsure how.I think a good idea would be to have a coffee machine so you can have a drink Incase you have to wait 🙂
Verified User
•
Jul 19, 2022
5.0/5
5.0/5
This was one of the most pleasurable car purchasing experiences I’ve ever had. I worked with Eser he was very polite and acknowledgeable. He explained the breakdown of incentives involved in the price of our new Volkswagen. There were various cars to choose from but Eser was definitely the best option for me my wife and my baby new born and I will definitely recommend him and your company to all my friends.Thanks
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
Dan was excellent. Very professional
Verified User
•
Jul 8, 2022
5.0/5
5.0/5
The XC4O was a little small, the XC60 was a little big. Also sadly the XC60 we were shown was very badly damaged.
Verified User
•
Jul 6, 2022
Would definitely deal with David he's top man if I lived in stockport but sorted now in teesside volvo regards terry
Verified User
•
Jul 5, 2022
5.0/5
5.0/5
John Paul was really helpfulWe were disappointed our car had a problem with the brakes but he managed getting it fixed so well and provided a curtesy carSo overall it was ok
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Jon-Paul was very knowlegeable and efficient, and addressed well all the issues I raised.
Verified User
•
Jul 4, 2022
4.0/5
4.0/5
I thought Matt Basterfield was excellent to deal with. Knowledgeable, understanding and really sold the car to me without pressuring me or my family. Explained everything and everybody got a good deal.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
The experience was excellent. I am a long standing Volvo customer (on my 3rd XC90) and the service this time was as good as ever. The new model has a lot of subtle changes but Daniel Furnival took the time to go through the full integration of the phones etc and explained how any of the changes impacted on what I had previously been used to. Thank you
Verified User
•
Jun 29, 2022
5.0/5
5.0/5
Good Experience, from all members of the staff. Dealt with Matt Basterfield who offered excellent customer service.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
It's a worry to have my car serviced, wondering if I will get some bad news. ( Need a new car) everyone was very polite and professional. I had two new tyres. A tyre sign is now showing, I need to collaborate but unsure how.I think a good idea would be to have a coffee machine so you can have a drink Incase you have to wait 🙂
Verified User
•
Jul 19, 2022
5.0/5
5.0/5
This was one of the most pleasurable car purchasing experiences I’ve ever had. I worked with Eser he was very polite and acknowledgeable. He explained the breakdown of incentives involved in the price of our new Volkswagen. There were various cars to choose from but Eser was definitely the best option for me my wife and my baby new born and I will definitely recommend him and your company to all my friends.Thanks
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
Dan was excellent. Very professional
Verified User
•
Jul 8, 2022
5.0/5
5.0/5
The XC4O was a little small, the XC60 was a little big. Also sadly the XC60 we were shown was very badly damaged.
Verified User
•
Jul 6, 2022
Would definitely deal with David he's top man if I lived in stockport but sorted now in teesside volvo regards terry
Verified User
•
Jul 5, 2022
5.0/5
5.0/5
John Paul was really helpfulWe were disappointed our car had a problem with the brakes but he managed getting it fixed so well and provided a curtesy carSo overall it was ok
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Jon-Paul was very knowlegeable and efficient, and addressed well all the issues I raised.
Verified User
•
Jul 4, 2022
4.0/5
4.0/5
I thought Matt Basterfield was excellent to deal with. Knowledgeable, understanding and really sold the car to me without pressuring me or my family. Explained everything and everybody got a good deal.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
The experience was excellent. I am a long standing Volvo customer (on my 3rd XC90) and the service this time was as good as ever. The new model has a lot of subtle changes but Daniel Furnival took the time to go through the full integration of the phones etc and explained how any of the changes impacted on what I had previously been used to. Thank you
Verified User
•
Jun 29, 2022
5.0/5
5.0/5
Good Experience, from all members of the staff. Dealt with Matt Basterfield who offered excellent customer service.