customer service and the work carried out was excellent, We were served by Lee who gave us excellent customer service,
Verified User
•
Feb 14, 2022
5.0/5
5.0/5
The overall experience was very good
Verified User
•
Feb 11, 2022
5.0/5
5.0/5
excellent explanations from mechanic
Verified User
•
Feb 11, 2022
5.0/5
5.0/5
No
Verified User
•
Feb 8, 2022
5.0/5
5.0/5
Very efficient and helpful.
Verified User
•
Feb 8, 2022
5.0/5
5.0/5
Very positive experience from the initial booking through to leaving the branch. I have dealt with Victoria for a number of years and she goes above and beyond to help with any questions i have and to also make me as comfortable as possible during my waiting time. She is a great asset to Lookers.
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
Matt Basterfield provided excellent service throughout our purchase from Volvo lookers Stockport. Compared to previous experiences with other manufacturers dealerships Volvo is above and beyond.
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
Great service and support from Nick
Verified User
•
Feb 4, 2022
5.0/5
5.0/5
Great service friendly helpful staff. My car was apparently cleaned. Just blasted with a jet wash was all it had. It looked a mess. Should not have bothered and done it myself. Other than that a great garage and dealership I would reconnect to anyone.
Verified User
•
Feb 4, 2022
4.0/5
4.0/5
My car was returned all be it with the software updates completed (surprised I had not been informed as it was a known issue) (Centre console kept re-booting sporadically) but the car had not been cleaned eternally as they said there was an issue with the cleaning bay or something. He did offer to clean it if I was passing, with 30 mins spare, in the future though.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
customer service and the work carried out was excellent, We were served by Lee who gave us excellent customer service,
Verified User
•
Feb 14, 2022
5.0/5
5.0/5
The overall experience was very good
Verified User
•
Feb 11, 2022
5.0/5
5.0/5
excellent explanations from mechanic
Verified User
•
Feb 11, 2022
5.0/5
5.0/5
No
Verified User
•
Feb 8, 2022
5.0/5
5.0/5
Very efficient and helpful.
Verified User
•
Feb 8, 2022
5.0/5
5.0/5
Very positive experience from the initial booking through to leaving the branch. I have dealt with Victoria for a number of years and she goes above and beyond to help with any questions i have and to also make me as comfortable as possible during my waiting time. She is a great asset to Lookers.
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
Matt Basterfield provided excellent service throughout our purchase from Volvo lookers Stockport. Compared to previous experiences with other manufacturers dealerships Volvo is above and beyond.
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
Great service and support from Nick
Verified User
•
Feb 4, 2022
5.0/5
5.0/5
Great service friendly helpful staff. My car was apparently cleaned. Just blasted with a jet wash was all it had. It looked a mess. Should not have bothered and done it myself. Other than that a great garage and dealership I would reconnect to anyone.
Verified User
•
Feb 4, 2022
4.0/5
4.0/5
My car was returned all be it with the software updates completed (surprised I had not been informed as it was a known issue) (Centre console kept re-booting sporadically) but the car had not been cleaned eternally as they said there was an issue with the cleaning bay or something. He did offer to clean it if I was passing, with 30 mins spare, in the future though.