Lookers Volvo Stockport
4.8/5
4.8 /5
971 Verified Reviews
St Marys Way, Mersey Street, Stockport, SK1 2HU, GB
0161 864 5668
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
971 Verified Reviews
5.0/5
5.0 /5
VERY KNOWLEDGEABLE AND COURTEOUS STAFFS

4.0/5
4.0 /5
It was better than the last experience I had from lookers in Glasgow

5.0/5
5.0 /5
Easy to navigate. Good communication.

5.0/5
5.0 /5
The sales people were enthusiastic and knowledgable. Eser had arranged for the car to be inside meaning we got a good look around in the warm and dry. It was a very smooth process and the team worked well together, sharing information and helping us get the best experience.

5.0/5
5.0 /5
The service desk response was attentive, tolerant, and understanding. Also gave helpful guidance and advice should my problems recur.

4.0/5
4.0 /5
I don't think you can book a courtesy car online, so needed to call for that, but the check-in was fine. I was happy with the service, information provided and being able to wait and do some work and have a cuppa. I would have given 5 stars, but the wait ended up being rather longer than advised.

4.0/5
4.0 /5
Booked online, selected a specific date and received confirmation email. Following day, received phone call to say that time wasn't available so needed to select another time over 2 weeks later. Great service completed on same day, despite me requesting additional work at check-in. Friendly and efficient staff.

5.0/5
5.0 /5
Everything done well in a timely manner. Thank you.

5.0/5
5.0 /5
Online check in seemed fine but the invoice produced was difficult to understand and one item appeared duplicated. I knew this was a recall job so no problem arose. Good communication concerning progress. Car only in for recall o ring replacement so no service needed.

4.0/5
4.0 /5
Eser the Salesman was very good at the point of handover, however the constant delays by Volvo with 3 dates given before actually receiving the car was poor. Especially when the car was ready and just sat over in Hull for this time. Eser did chase but clearly the logistics aren't well organised.