Easy process from end to end, seamless.

Sales rep was really helpful and arranged for us to test drive area managers xc60 as it was the spec we were interested in. He was really relaxed and not remotely pushy which meant we could experience the test drive the way we wanted.

I assume service & updates carried out as scheduled. Dissapointed car wasn't washed or valeted. Expected this as a standard. May be next time.

Very efficient & friendly service

Booked the service online and came through there was an error. Rang the dealer and it was booked Booked in. Done quickly. Washed the car

Friendly service and all went smoothly.

The ability so see my car progress helps with my time and diary management Hassle free. Only issue was I had to wait and would have liked a coffee or tea to fill the time. I brought something to read as expected to wait as it was cold weather. Staff engaging and excellent. Parking up on arrival was a bit of a challenge as very limited opportunities to park but have been to the site before and aware of the difficulties

JonPail was very helpfull trying to make sure I was well looked after and tried to get the best deal to suit my needs

Excellent service received. Bought my car in a day early and lady sorted it for me. Excellent services from the lady on the desk.

User friendly and saved time. Worked to an unexpected deadline that had been imposed on me elsewhere a few days before the booking.