Dave the salesman was fantastic couldnt fault him what so ever.

Fantastic service from Dan. Nothing was too much trouble and the whole experience was hassle free and easy. Very happy with the car and all the advice given. Would not hesitate to use again and recommend to others - thanks Dan.

Initial enquiry was dealt with by Glasgow call centre who told me someone from local garage (stockport) would be in touch to confirm the arrangements for the appointment booked. This did not happen. I had to call stockport who clearly had no information about the appointment the call centre supposedly booked for me. Luckily, I was transferred to Jon-Paul who was amazing and subsequently made us an appointment with himself and dealt with the sale from start to end. Jon-Paul was excellent, sadly the same can't be said for the call centre. If it were not for Jon-Paul you would have lost this sale. Jon-Paul should be applauded for his excellent customer service skills.

Friendly, communicative experience at dealership, as always

Thank you to Eser Akyol, he was very helpful and welcoming every time I visited the dealership. Eser kept in touch and updating me on regular basis on the progress of the order during the 7 months prior to the delivery of the vehicle. Eser answered my questions and explained in detail any queries I had.

Good experience

My dealings with Lookers Volvo somewhat restored my faith in dealerships. I was treated well at all times and never felt ignored, or just a money pit. My Sales exec, David Eaton made me feel at ease, never put me under any pressure, but was always available and attentive without being ‘smarmy’; a credit to your organisation.

Consider not sticking rigidly to Volvo service intervals and associated costs when mileage on new cars in last 3 - 4 years has possibly been impacted by COVID. Perhaps offer appropriate alternatives?

Really appreciated the support of Nick (who i know has now left) and Eser and Renata - a great team. We hope the service team are as good.