Professional, friendly and knowledgeable

I was treated really well on arriving at the dealers who were welcoming, friendly and provided refreshments whilst I waited for the sales executive Eser Akyol. I have been dealing with sales staff for 50 years and Eser is by far the most courteous and customer focused sales person I have ever dealt with. He was extremely helpful and understanding giving well thought out advice. Although I didn’t progress my enquiry at this time I will be back in March when I will discuss further my options on a new car with Eser. He is a credit to Volvo and your sales team.

I had such a poor experience earlier this year with this dealership with whom I have had a service plan since it opened that I am planning not to buy another Volvo after 25 years with the brand but the new team were keen to explain the changes made to the team .

Professional knowledge staff

Always been good keep up the good work thanks.

Everything was explained to us in great detail,

Simple to follow quick and easy Car service was completed in timely manner and vehicle returned to me fully cleaned

Great customer service

My queries were mainly answered but on considering the situation further the following day it led to more questions that I couldn’t seem to resolve on the web site.

Great recovery from Matt Basterfield after Jon Paul had left your employ. Overall i am happy with the service, mainly because of Matts help. I understand the difficulties which can occur when someone has to get thrown in at the deep end, but good work.