A good service done efficiently and quickly, although I was shocked by the price and how a "minor service" + MOT totally about £300 turned into a bill for £1400 just because of new spark plugs and brake discs/pads.
Verified User
•
Feb 19, 2024
4.0/5
4.0/5
Helpful staff. All work needed carried out on time
Verified User
•
Feb 18, 2024
4.0/5
4.0/5
Max the manager was excellent. Unfortunately the curtesy car I booked wasn't available and I had to wait 2 hours, which is a pain when I have to work too.
Verified User
•
Feb 12, 2024
5.0/5
5.0/5
Simple and easy to use. Quick and easy and kept well informed. Reception on arrival and pick up was helpful and informed.
Verified User
•
Feb 12, 2024
5.0/5
5.0/5
Very easy and simple to do. The man that dealt with us was called Jacob and he was fantastic. I'm a women and sometimes feel intimidated going to a garage but Jacob was very professional, friendly and explained everything. Amazing service.
Verified User
•
Feb 12, 2024
5.0/5
5.0/5
Easy to understand and, more importantly, easy to use. Car in for MOT. Seen straightaway. Check in was straightforward and quick. MOT completed in a short timescale. All staff seen were first class, polite, efficient and effective. Pleasant waiting area with decent coffee. Many thanks to all concerned in front and behind the scenes. Customer focused throughout.
Verified User
•
Feb 9, 2024
5.0/5
5.0/5
Excellent service from reception staff... to service
Verified User
•
Feb 9, 2024
5.0/5
5.0/5
Greg, Noff and Max have given us a lot of support while servicing our car. We were very pleased with the quick appointment, that the team could service the EV components and that in general we were very well taken care o. We have received plenty of information throughout the repairs and explanation on any works performed. We cannot be happier with the service of the team, thank you!
Verified User
•
Feb 9, 2024
5.0/5
5.0/5
Jacob has been fantastic from the start to end. He made sure I was apprised of all the details when the car was in the workshop.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
A good service done efficiently and quickly, although I was shocked by the price and how a "minor service" + MOT totally about £300 turned into a bill for £1400 just because of new spark plugs and brake discs/pads.
Verified User
•
Feb 19, 2024
4.0/5
4.0/5
Helpful staff. All work needed carried out on time
Verified User
•
Feb 18, 2024
4.0/5
4.0/5
Max the manager was excellent. Unfortunately the curtesy car I booked wasn't available and I had to wait 2 hours, which is a pain when I have to work too.
Verified User
•
Feb 12, 2024
5.0/5
5.0/5
Simple and easy to use. Quick and easy and kept well informed. Reception on arrival and pick up was helpful and informed.
Verified User
•
Feb 12, 2024
5.0/5
5.0/5
Very easy and simple to do. The man that dealt with us was called Jacob and he was fantastic. I'm a women and sometimes feel intimidated going to a garage but Jacob was very professional, friendly and explained everything. Amazing service.
Verified User
•
Feb 12, 2024
5.0/5
5.0/5
Easy to understand and, more importantly, easy to use. Car in for MOT. Seen straightaway. Check in was straightforward and quick. MOT completed in a short timescale. All staff seen were first class, polite, efficient and effective. Pleasant waiting area with decent coffee. Many thanks to all concerned in front and behind the scenes. Customer focused throughout.
Verified User
•
Feb 9, 2024
5.0/5
5.0/5
Excellent service from reception staff... to service
Verified User
•
Feb 9, 2024
5.0/5
5.0/5
Greg, Noff and Max have given us a lot of support while servicing our car. We were very pleased with the quick appointment, that the team could service the EV components and that in general we were very well taken care o. We have received plenty of information throughout the repairs and explanation on any works performed. We cannot be happier with the service of the team, thank you!
Verified User
•
Feb 9, 2024
5.0/5
5.0/5
Jacob has been fantastic from the start to end. He made sure I was apprised of all the details when the car was in the workshop.