Friendly and helpful service, but we had to wait some time for the test drive, despite having booked ahead, and had to cancel a meeting as a result.
Verified User
•
Sep 15, 2025
5.0/5
5.0/5
from turning up without an appointment, which was not a problem at all, a test drive and then looking at our options with Jason on a Sunday; we'd transferred funds and signed a contract by th eTuesday and picked the car up on a Friday. All excellent and really helpful and quick responses from Jason
Verified User
•
Sep 2, 2025
I don’t think I will look to lookers Skoda in Guildford again I gave my car in for service and it needed some wiring repair and it took more than 2 weeks for the car to be ready and when I finally was told it was ready to pick up I went and paid for the cost of repair and drove round around the corner a battery light fault came on so now it is back in their dealership and has been with them for three weeks and I have had no up date from them
Verified User
•
Jul 28, 2025
5.0/5
5.0/5
Great communications.
Verified User
•
Jul 14, 2025
5.0/5
5.0/5
Great service and pleasant opererativeand very informative, pleasure to do business with
Verified User
•
May 20, 2025
4.0/5
4.0/5
The sales man I dealt with was friendly not pushy and really listen to what I wanted and spend time finding me the car I wanted, I would have given 5 stars but calls not always returned and had to chase a few things but I understand they busy and he may not got every message I left but I certainly recommend people to take a look at site/visit
Verified User
•
May 12, 2025
5.0/5
5.0/5
Staff are excellent. Jasmine brilliant
Verified User
•
May 9, 2025
5.0/5
5.0/5
Zaheer was excellent. He was informative, helpful, professional and went above and beyond. Faultless and impressive customer service.
Verified User
•
May 5, 2025
5.0/5
5.0/5
Zaheer worked very hard to make a sale
Verified User
•
Apr 30, 2025
5.0/5
5.0/5
Zaheer was extremely helpful, knowledgeable professional but still friendly. He tried hard to make a sale but unfortunately was not able to as his boss hardly moved on price (! Left disappointed but that’s life.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Friendly and helpful service, but we had to wait some time for the test drive, despite having booked ahead, and had to cancel a meeting as a result.
Verified User
•
Sep 15, 2025
5.0/5
5.0/5
from turning up without an appointment, which was not a problem at all, a test drive and then looking at our options with Jason on a Sunday; we'd transferred funds and signed a contract by th eTuesday and picked the car up on a Friday. All excellent and really helpful and quick responses from Jason
Verified User
•
Sep 2, 2025
I don’t think I will look to lookers Skoda in Guildford again I gave my car in for service and it needed some wiring repair and it took more than 2 weeks for the car to be ready and when I finally was told it was ready to pick up I went and paid for the cost of repair and drove round around the corner a battery light fault came on so now it is back in their dealership and has been with them for three weeks and I have had no up date from them
Verified User
•
Jul 28, 2025
5.0/5
5.0/5
Great communications.
Verified User
•
Jul 14, 2025
5.0/5
5.0/5
Great service and pleasant opererativeand very informative, pleasure to do business with
Verified User
•
May 20, 2025
4.0/5
4.0/5
The sales man I dealt with was friendly not pushy and really listen to what I wanted and spend time finding me the car I wanted, I would have given 5 stars but calls not always returned and had to chase a few things but I understand they busy and he may not got every message I left but I certainly recommend people to take a look at site/visit
Verified User
•
May 12, 2025
5.0/5
5.0/5
Staff are excellent. Jasmine brilliant
Verified User
•
May 9, 2025
5.0/5
5.0/5
Zaheer was excellent. He was informative, helpful, professional and went above and beyond. Faultless and impressive customer service.
Verified User
•
May 5, 2025
5.0/5
5.0/5
Zaheer worked very hard to make a sale
Verified User
•
Apr 30, 2025
5.0/5
5.0/5
Zaheer was extremely helpful, knowledgeable professional but still friendly. He tried hard to make a sale but unfortunately was not able to as his boss hardly moved on price (! Left disappointed but that’s life.