pretty straight forward didn't take long at all to do what i needed to do togood service and professional staff waited for my car which didn't take to long

Online booking system seems OK although I did call to book MOT and service. Was surprising that although booked in online the process took rather a long timeExcellent service with video and description of issues. One engineer also actually tooknyhe trouble to talk us through the assisted breaking system which exceedingly helpful. Only negative comment would be that checking in was rather slow which surprising considering the new online check-in but Monday mornings clearly always busy.

Excellent, professional and knowledgable.

Easy & preciseEverything was great as expected.

No problem using themThe service and MOT were carried out efficiently in a timely fashion

Whilst I generally prefer checking in personally, no staff were available and so I checked in on-line with no problems.Staff very helpful

Easy to use and clear informationAll staff were very friendly and helpful. They kept good communication with me and informed me of what was happening. This is the first time I have been to Lookers Skoda Guildford as I normally go to Chichester but have moved. My car was not cleaned this time at Lookers Guildford unlike in Chichester where they normally clean my car however staff were apologetic it was not completed.

The sales person was helpful and thoughtful. He had good knowledge in respect of the car model and gave me space to think and ask questions.

Great communication from Jacob, really fair and quality review of the car and the service / repair was quick and done to a high standard

I was dealt with proffesionally.Staff were efficient and polite.