The booking service was fine but having been reminded by email earlier that my MOT was due I didn’t see that requirement flagged and therefore had to come back the following day to get itEverything was done as promised.

I work all week and previously you did a car collection from and to home so I did not have to spend 2 or 3 hours at the centre, its only a short drive but too far to walk and I can make more use of my time.

Car had an issue which was critical given the current weather situation, managed to get the car in and looked at the following day. Lookers managed to diagnose and repair within 2 days

easy to use for a pensioner, also had contact from a member of staff offering me a extra service which l acceptedJacob was very welcoming and took care of me

I got a appointment quite quickly and the service was done for the time they give expected.

Handover on the day went smoothly

George did a good job preparing the car for us, he explained all the controls in great detail and made sure we felt confident with the car.

We were pleased with how it all went and that you make sure all is right before we got the car. You addressed issues like spare tyre and any paint blemishes. Noah was helpful during all the negotiations and was able to offer a quick and simple home remedy for a couple of minor issues afterwards involving the computer, ( open and shut the bonnet!). I would not have thought of that.We would recommend Lookers.

MOT and factory warranty repair well handled

Very good and attentive service