Excellent sales team

First class service from Lookers Service dept, especially collecting and returning the car to us! Thank you

Harry Wood was very helpful and informative throughout the process

The only reason I didn’t get a video was because it wasn’t necessary.The whole team were lovely. Very helpful, polite, knowledgeable - all the good things!

Always friendly and efficient.

I used the central booking service to book a test drive. When I arrived the next day for the test drive your staff didn’t know anything about the booking stating that was because I’d make the booking late the afternoon before (& they hadn’t checked for bookings that morning) Unfortunately they did not have a single example of model I’d booked to drive so it was a wasted journey for me.

Having had the timing belt changed, etc. at the previous service (50,000), this service was the basic oil change. Actually, I bought the Octavia from Lookers, Guildford in August 2017, but still have only 10,000 ion the clock! I've only recently sold my RAV/4 which I brought back from Cyprus and was my main 'work horse' out there.. Anyway, as last year, I had the Octavia collected from and returned to this address. Paul from Lookers, Guildford, did the ferrying and I found him helpful and very pleasant. He advised me to alter one or two of the many electronic devices available on the car in order to even further increase the MPG - although now I'm getting well over 45mpg on longer runs. Thanks.

Love your prices and would have purchased but my Skoda dealership price matched you so it made more sense in the end

Harry was excellent. Very helpful. A real asset to Lookers

A very good service excellent staff first class altogether