First visit in they didn't need to keep the car for the booked day because they needed to order the part in. So came back two weeks later and the part had not been ordered.This was frustrating, however they got it in and sorted it the next day without me having to collect the car and take it back in again.
Verified User
•
Mar 24, 2023
5.0/5
5.0/5
very friendly service from both driver and mechanic. the whole process was very easy apart from booking as i couldnt do it online and had to make a phone call
Verified User
•
Mar 23, 2023
5.0/5
5.0/5
None
Verified User
•
Mar 15, 2023
5.0/5
5.0/5
Special mention to Noff. He was excellent in every aspect. A real gentleman. He should definitely be well paid for his efforts.
Verified User
•
Mar 15, 2023
5.0/5
5.0/5
All the touch points with Skoda dealers have been great
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
All staff were very helpful, and explained everything in detail.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
Staff helpful and friendly
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
Excellent customer service.
Verified User
•
Mar 12, 2023
5.0/5
5.0/5
Found the whole experience good
Verified User
•
Mar 12, 2023
5.0/5
5.0/5
I think if you keep the car for the duration of the day it would be good if you could offer a curtesy car rather than hire car.Thank yo for cleaning the car too - a nice touch. The inside would have been nice too.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
First visit in they didn't need to keep the car for the booked day because they needed to order the part in. So came back two weeks later and the part had not been ordered.This was frustrating, however they got it in and sorted it the next day without me having to collect the car and take it back in again.
Verified User
•
Mar 24, 2023
5.0/5
5.0/5
very friendly service from both driver and mechanic. the whole process was very easy apart from booking as i couldnt do it online and had to make a phone call
Verified User
•
Mar 23, 2023
5.0/5
5.0/5
None
Verified User
•
Mar 15, 2023
5.0/5
5.0/5
Special mention to Noff. He was excellent in every aspect. A real gentleman. He should definitely be well paid for his efforts.
Verified User
•
Mar 15, 2023
5.0/5
5.0/5
All the touch points with Skoda dealers have been great
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
All staff were very helpful, and explained everything in detail.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
Staff helpful and friendly
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
Excellent customer service.
Verified User
•
Mar 12, 2023
5.0/5
5.0/5
Found the whole experience good
Verified User
•
Mar 12, 2023
5.0/5
5.0/5
I think if you keep the car for the duration of the day it would be good if you could offer a curtesy car rather than hire car.Thank yo for cleaning the car too - a nice touch. The inside would have been nice too.