Generally good,no follow up call next day as promised and no response to recent email regarding breakdown cover for vehicle purchased
Verified User
•
Mar 7, 2023
5.0/5
5.0/5
Brilliant Service
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
Friendly and helpful reception, there was some flexibility on price of additional services which was much appreciated.
Verified User
•
Mar 6, 2023
4.0/5
4.0/5
.Dissapointed that I had to ring dealership at 1630 to find out if car ready after leaving it at 1030 for oil change service. I expected garage to ring me to update me re progress before then
Verified User
•
Mar 1, 2023
5.0/5
5.0/5
Bentley was Very helpful and knowledgeable.
Verified User
•
Mar 1, 2023
5.0/5
5.0/5
Excellent service
Verified User
•
Feb 27, 2023
5.0/5
5.0/5
Staff are always polite and keen to help.
Verified User
•
Feb 24, 2023
5.0/5
5.0/5
Very good friendly service fully recommend. Will return. Thankyou .
Verified User
•
Feb 22, 2023
5.0/5
5.0/5
I was very satisfied with the overall experience.I received good customer service from Harry Wood especially.
Verified User
•
Feb 21, 2023
4.0/5
4.0/5
A new tyre was fitted. Wheel nut not returned to its place in boot but left on front passenger seat. Drove car a few times when computer dashboard warned tyre pressures incorrect. Worried I had again got a puncture I drove to local tyre dealership where they found new tyre pressure was 40 whereas others was 34. Computer therefore unbalanced. I was told tyres had been checked and balanced so assumed all had same tyre pressure. Seems this was unchecked so giving me worry and unnecessary petrol and time wasting.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Generally good,no follow up call next day as promised and no response to recent email regarding breakdown cover for vehicle purchased
Verified User
•
Mar 7, 2023
5.0/5
5.0/5
Brilliant Service
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
Friendly and helpful reception, there was some flexibility on price of additional services which was much appreciated.
Verified User
•
Mar 6, 2023
4.0/5
4.0/5
.Dissapointed that I had to ring dealership at 1630 to find out if car ready after leaving it at 1030 for oil change service. I expected garage to ring me to update me re progress before then
Verified User
•
Mar 1, 2023
5.0/5
5.0/5
Bentley was Very helpful and knowledgeable.
Verified User
•
Mar 1, 2023
5.0/5
5.0/5
Excellent service
Verified User
•
Feb 27, 2023
5.0/5
5.0/5
Staff are always polite and keen to help.
Verified User
•
Feb 24, 2023
5.0/5
5.0/5
Very good friendly service fully recommend. Will return. Thankyou .
Verified User
•
Feb 22, 2023
5.0/5
5.0/5
I was very satisfied with the overall experience.I received good customer service from Harry Wood especially.
Verified User
•
Feb 21, 2023
4.0/5
4.0/5
A new tyre was fitted. Wheel nut not returned to its place in boot but left on front passenger seat. Drove car a few times when computer dashboard warned tyre pressures incorrect. Worried I had again got a puncture I drove to local tyre dealership where they found new tyre pressure was 40 whereas others was 34. Computer therefore unbalanced. I was told tyres had been checked and balanced so assumed all had same tyre pressure. Seems this was unchecked so giving me worry and unnecessary petrol and time wasting.