I was very satisfied with the overall experience.I received good customer service from Harry Wood especially.

A new tyre was fitted. Wheel nut not returned to its place in boot but left on front passenger seat. Drove car a few times when computer dashboard warned tyre pressures incorrect. Worried I had again got a puncture I drove to local tyre dealership where they found new tyre pressure was 40 whereas others was 34. Computer therefore unbalanced. I was told tyres had been checked and balanced so assumed all had same tyre pressure. Seems this was unchecked so giving me worry and unnecessary petrol and time wasting.

Excellent service throughout. Pleasant efficient and customer focused staff.

Friendly staff. Vey helpful.A slight;y longer test drive to try out some other conditions would have been useful.

Very good service. I wouldn't go elsewhere for purchase or servicing.

Harry and his new manager were very helpful and responded quickly to questions.

Not sure you could have done more, but the car I was after just doesn't have the spec I needed within my budget.

I'd like to thank Noff again. He was extremely helpful.

Although communication with Lookers was excellent on both sides we had a problem with sending and receiving e-mails. Those sent from Lookers invariably failed to arrived and my own e-mails sent to the company also never appeared to get through. Having discussed this with the Lookers team we wonder whether it was the fact that I have my own domain name (hldgateway.net) that was the cause of the problem. This needs to be investigated as it made life difficult for both Lookers own staff and myself.

You washed the car but missed half the passenger door and the part of the tailgate may have been as it was dark