I got to the dealership at 9.30am and wasn't told until 11/11.30am that the car needed 2 new rear tyres. I gave the go-ahead immediately, but then it took until 1.15pm until (after asking service reception) I found out that the car was ready to drive away. It wasn't cleaned, which would have been nice. There were a few gaps in communication along the way, especially given I was sitting in the dealership for all that time. It felt a bit slow for a check up and new tyres to be fitted as a 'while you wait' service.

The team were very helpful and explained what needed to be done on the car and the service interval items eg brake fluid change. The health check video was very good and provided a view of the condition of each item. I’m very pleased with the service and experience with Lookers Skoda.

Friendly,helpful and went above and beyond there job,thanks.

Noff & louis were fantastic

There seems to be a disconnect between the booking team and garage. 2 points I asked to be checked weren't flagged on the service and therefore were not looker at

Noff Diliberto offered excellent customer service and kept me up to date throughout. He was friendly, polite and reassuring.

Wish you would clean the cars inside and out.

Noff Diliberto was extremely helpful and friendly

Iftikhar Ahmed was incredibly helpful from the moment we walked into the dealership for the first time to when we drove away having purchased the car. He went the extra mile for us and he's a credit to your organisation.

Very Happy with the experience.