The salesmen were helpful and knowledgeable and I would recommend anyone to go to this Lookers as friendly and offered us coffee etc. if we wished.

Please advise on the availability of the replacement exterior door trim. Thank you.

1. The music in the show room / waiting area was too modern / loud and seemed to be Radio One or similar, at 55 years old i didnt like it, maybe a local / normal radio channel would be better.2. The workshop video, the engineer spoke so fast i had to play the video three times to get the info.

The delivery driver Paul was extremely pleasant and efficient.

Various slips caused by staff changes. Nice people. A nit disorganised

Hi,Mike was my sales person, I enjoyed how all the interaction was through the IPAD.

Iftikhar has been really good for us, thinking of all the options in his reach to satisfy our requirements. It's a shame that there weren't a suitable used car that fit our ask ( e.g. used scala and new fabia over budget, used fabia trim was good price point but too basic).

Will use them again

The initial service was excellent, but now I have placed my order for a new vehicle (Enyaq) and I am in the queue for production, I am a little disappointed in the lack of regular communication from the sales team. If I don’t chase for an update then I rarely hear from the team, and I would prefer to at least get a regular update even if it’s only “there is no news”.

Michael was very good, we like the entire experience.