Overall a positive experience, and Lookers were able to source a vehicle for us, in spite of significant difficulties in the current car climate.We would note that sales team need to have a more in-depth knowledge of the specification options and the differences in technologies of older models, which may not now come as standard on newer models. It would be useful if these were highlighted at sales negotiation.Service was very friendly and teething issues with the car were resolved quickly.We would definitely purchase from lookers in the future.

I had booked a waiting appointment for my car service and it was a pleasant experience - 2 hours to myself to read and with complimentary coffee ! The car was returned to me having been washed within the time frame promised and all staff I met were most helpful .

Pick up and drop off is very convenientCar was washed and came back lovely

The only point I would make is that the Lookers garage is stuck in the middle of nowhere (miles from any shops or town centre). So it would be good to have the option of being able to get a shuttle minibus into the centre of Guildford or Godalming, especially when there is a 3-4 hour wait for work to be done.

The confirmation of the booking was sent to me without any details! Apart from that, everything was good and I was well looked after whilst waiting.

Excellent service as usual

Customer service was great thank you

Jamie Addison was really helpful

Maxine was delightful and an ambassador to your brand

Excellent service thankyou. I decided to go with another Honda Jazz.