Very helpful. Had booked an appointment and test drive but no record of it. Waited to see someone. That person was very helpful.

Advisor was great, very knowledgeable and helpful

Customer service is absolutely shocking

Good afternoon,I still haven’t heard from you about the accessory that makes the Enyaq floor space useable as a flat loading platform when the seats are folded. Have you been able to find one you can demonstrate to me? I didn’t realise that this was such rare item!Thank you.Kevin Burr

Dear LookersI will complete the survey when I have received the £250 reservation fee refund that I am owed. Please can this be done asap.Kind regards

When I arrived to test car you had sold it 3 hrs before, salesman didn’t seem to care either. I would have thought a call prior to me arriving would have been the minimum requirement from you guys. I finally found another Skoda from another dealer. Hopefully your up your customer service in future.

I have been waiting for a month to have any form of communication back around my payment plan. I was advised a month ago that my payment would include service charge as I get 2 years for free and I haven't received a single piece of communication confirming this. This is an absolute joke that no one can email me a single piece of information or have the nerve to call me back.

Hello,I purchased a Skoda Karoq with the below licence plate from looks Skoda Guildford retailer EK72 YTJ. Please can I receive an accurate contract with the correct monthly payments.Kind regards

Didn’t get a reply.

Paul Williams solved the problem with my sunroof very efficiently and with great persistence and godd humour