Lookers Škoda Newcastle
4.9/5
4.9 /5
927 Verified Reviews
Railway St, Newcastle upon Tyne, NE4 7AD, GB
0191 256 4600
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
927 Verified Reviews
4.0/5
4.0 /5
I had no reply from your No umbrella's in car no reply on rubber thing on back door very poor after sales 😢

5.0/5
5.0 /5
we new what we wanted, saw a car identical to ours but young & decided to buy it. The salesman’s was very helpful & realised we didn’t need to hear all the usual blurb. So it was all straight forward. But I’m sure if we’d haggled we could have got more for our exchange car but didn’t have the time! Thanks

5.0/5
5.0 /5
Brilliant customer service and really helpful

Verified User
May 6, 2024
5.0/5
5.0 /5
Every time i come to Lookers Skoda my experience is fantastic, thats why i keep coming back. Lauren was very professional and extremely helpful. You’re not treat like a customer but more of a friend, which makes it a fantastic place to be. Lauren was a superstar and is a credit to Lookers Skoda. 10/10 for me every time

5.0/5
5.0 /5
The email came to me directly, the process was easy to work through, the booking in was extremely simple to do. Everything was handled superbly: I was helped to book in, contacted to let me know what needed doing, that was done, and I picked up the car much earlier than I expected. It was also suggested that I might have help getting to where I needed to be when I dropped off the car. I also felt that Laura on the desk really cared and related to customers: the whole experience was not only efficient but caring. Thank you!

5.0/5
5.0 /5
Always a pleasure to buy a car from you. Excellent staff and service.

5.0/5
5.0 /5
Great communication

4.0/5
4.0 /5
I had reported the middle back seat belt being incorrectly fitted. It was noted in the original paperwork and I know it is a manufacturing fault but no mention was made about bringing it back in. I am ringing up again myself.

5.0/5
5.0 /5
Fantastic customer service from Keiran right from moment of me just clicking on car online to show I was interested right upto collection of my fab new car last week. I’d definitely highly recommend to anyone. Nothing was too much trouble. Extremely happy with my new car. Thank you.

Verified User
Apr 29, 2024
5.0/5
5.0 /5
Excellent customer service, car was per