Lookers Škoda Newcastle
4.9/5
4.9 /5
927 Verified Reviews
Railway St, Newcastle upon Tyne, NE4 7AD, GB
0191 256 4600
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
927 Verified Reviews
5.0/5
5.0 /5
I had visited a few dealers during the day and some that I will never go back to again due to previous issues with vehicles I have had in the past. Anyways, I walked in with wife and 8 month and was looking for an Octavia, just so happens the one I bought was on the forecourt. The salesman came out and wasn’t pushy, I said that I wasn’t happy with the way I had been dealt with at other dealers, and that some hadn’t even come out to see us. He asked if there was anything here and I points out the octavia. He got the keys and let me have a look, we then went inside whilst he arranged a quote for my car and finance settlement and organised for a test drive. Test drive the car and bought on the day, could of issues rectified and picked up a week later. He even used his mobile to keep me in touch with progress of the car. Picked up the car, car had been polished, was clean and tidy. Dealer was friendly and polite and listened to other issue I have had over the years with other dealers, whom I won’t mention on here. Was actually nice to meet a dealer who actually listened to previous issues and said that I would be looked after by this dealership.

5.0/5
5.0 /5
Lots of emails Good service

5.0/5
5.0 /5
Fast and efficient service

5.0/5
5.0 /5
The support from the sales team has been outstanding. Couldn't do enough to help us make the right decision.

4.0/5
4.0 /5
Exelent team but the price offered for my car was an insult to me

5.0/5
5.0 /5
Neil was excellent in his work and wasn’t the forceful sales person which is nice for a feel informative and knowledgeable about his cars

5.0/5
5.0 /5
Neil is absolutely amazing from start to finish he's been lovely and kept me in the loop

4.0/5
4.0 /5
Engaging and helpful

5.0/5
5.0 /5
It was convenient, easy to understand; I felt that everything was in place and ready for me when I set out to bring the car in. The work was done quickly and efficiently, the personal welcome and care by the staff was great.

5.0/5
5.0 /5
It was easy and convenient Easy online booking time of service very convenient and staff friendly