it was informative, knowledgeable and professional

We waited at the garage during the service and it took longer than we expected for an interim service. It took over three hours.

Manji was professional, knowledgeable and courteous in our dealings throughout. An asset to both the Skoda branch and Lookers.

Top marks to Manj very helpful at Newcastle skoda

Dealt with by Kieran Pattison throughout, was spot on, start to finish. Have already recommended the garage to friends and family. No complaints at all.

James Wright was brilliant going over again my service plan as I’d forgotten some details. Was clear about the results of my MOT and what he’d advise I do in the near future. Really appreciated sorting out a taxi for me to get home too after dropping my car off.

Really helpful and informative staff, felt like they were really focussed on assisting me. Had taken my car to another garage to diagnose the problem and felt it was given a 5 minute lookover and told there wasn't a problem, however at Lookers I felt listened to and taken seriously. The problem was identified and I was given what I thought was a pretty fair assessment of the best actions I could take. James was really helpful and would definetly take my car there again.

Fantastic experience

The service that I received when purchasing my new vehicle from Neil Cowie, Sales Executive was excellent.

6th new car bought from you excellent service from Michael Mountford kept me informed every step of the way