Lookers Škoda Newcastle
4.9/5
4.9 /5
927 Verified Reviews
Railway St, Newcastle upon Tyne, NE4 7AD, GB
0191 256 4600
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
927 Verified Reviews
5.0/5
5.0 /5
Neil Cowie was informative and most helpful. He made the purchase of our new Karoq very straightforward.

4.0/5
4.0 /5
A friendly, efficient service - thank you.

4.0/5
4.0 /5
I am very pleased with the service I have received. But let me explain a little more. I am almost 80 and have been driving a basic 13 year old car for the last 6 years with no gizmos. e.g. physical handbrake, no search maps, everything in its traditional place etc. This new Skoda is like a space machine. The handbook is impenetrable. So I needed to come back to the dealership for a further tutorial on the really important devices which was very gladly given.

4.0/5
4.0 /5
Would like to know when it's going to be fixed

5.0/5
5.0 /5
This is the type of service I would hope that everyone can experience when making a new car purchase. Michael Mountford was excellent from the very first contact to the follow up call after purchase. I only hope the car lives up to the service.

5.0/5
5.0 /5
I have being talking to a member of your team and I hope to have a deal done this week That's if I am able to arrange a meeting as your phone system is not good in the past I have phoned up to 7 or 8 times last week and the week before and only spoke to a nice mannered person who tried to help

5.0/5
5.0 /5
Customer service is always very, very good 👍.

Verified User
Dec 1, 2022
5.0/5
5.0 /5
The service desk were very efficient and kept me updated from booking in to collecting my vehicle was seamless Jamie the service manager was excellent as was the service advisor. Thankyou for a great service.

5.0/5
5.0 /5
Thank you sincerely for fixing the issue caused by my local dealer we are so grateful you fitted us in whilst passing.

4.0/5
4.0 /5
I reported a seal that had failed within a couple of months of being fitted at the dealership. I would have expected you to have ordered a replacement in for my visit rather than confirm failure and book a follow on visit to fit it.