Waiting for them to call back

Was treated very well but prices weren't competitive enough.

Catastrophic.Please could you phone me,ThanksMartin Soar

I have recently booked a service for my Skoda Kamiq using the Skoda national website. On the website I was quoted a price of £108.54 for an oil service change (£151.86 including pollen filter) and £180.48 for rear brake discs and pads. The confirmed booking says that the service cost is £281.19 and the brake discs and pads £350. This is a considerable difference and I would like to know why the prices quoted online are so out of line with the actual. It is very misleading. If given the option of an online booking price, then this price should be correct.

Lookers - Skoda/Kia workshop, railway street . Report no: E50522006567Good afternoon,Allianz has forwarded a LOLER thorough examination report identifying defects that present a danger to persons.Under LOLER Regulation 10(1)(b) and Regulation 10(3), where a competent person finds a defect involving an existing or imminent risk of serious personal injury, they are legally required to notify the enforcing authority.The purpose of this notification is to allow the Local Authority to ensure that unsafe equipment is taken out of use, or to take enforcement action if necessary.I am therefore writing to request confirmation that, as the duty‑holder, you have either remedied the defects identified on the front nearside post safety lock mechanism or taken the affected equipment out of use as applicable.Can you please provide a response by Friday 13th  March 2026.Kind regards Chloe Nicol, Senior Environmental Health Officer

Sales representative was rude, didn’t fully read emails a wasn’t patient with older customer.Sad as we they purchased a car via a third party which comes direct from Skoda.Initial comms were good and visit to garage was good, just after that. The rude email (due to the salesman lack of reading the full email) back raised concerns of what the customer service would be like if you purchased from you and anything went wrong.

I was helped by Neil Cowie (?) who was most helpful.

On 18th February I wrote:Dear Lookers Skoda,I am writing with reference to the emails sent to me by you on 17/02/2026. Your email would suggest that my vehicle (Skoda Karoq KP74SYV, first registered 17/09/2024) is due for service. Sadly, this would suggest that the details you hold on my vehicle are not accurate.When I bought the vehicle from your company on 04/07/2025 I was informed that service details were no longer recorded in a book held by the owner for security reasons. I was told that service details were held centrally by Skoda on their computer. On the first anniversary of the vehicle’s first registration, I booked the car into my local Skoda dealer’s workshop for it’s annual service, confident that the details would be recorded by Skoda. I am surprised, therefore, to receive your email, which suggests that a service is now due. I am interested to learn how it can be that a low mileage vehicle that is 17 months old and was serviced 5 months ago should be due a service.Perhaps you might suggest that there has been an administrative error! If an administrative error can occur at your garage, could errors occur in your workshop, with potentially dangerous results? Perhaps you will suggest that Pulman Skoda could have failed to register the service with the Skoda company data. Whatever the reason for your suggestion that my vehicle is due a service, I would be grateful if you could correct the details you hold.I have could attach a pdf file to show details of my purchase, a page from the V5C and the Pulman Skoda invoice but this system does not allow such actions.Sincerely,Peter RobertsonToday I have received another reminder. Please correct your data.

Thanks in advance for reading this. For context, I bought this vehicle second hand from a Vertu Silverlink near Newcastle in May 2024, and have a warranty with them (Vertu) until June 2026.In December 2025, my front parking sensors suddenly stopped working, with a grey line very close to the front left inner sensor as displayed, and an error saying to clean it. I cleaned it until spotless but unfortunately the error persisted. Vertu said this error was covered under warranty but it was required to go to Skoda to be fixed. The 3 other front parking sensors weren't displaying any grey line.Unfortunately I've had nothing but bother and inconvenience with the Lookers Skoda Newcastle dealership - I took it in first for a diagnostic, which came back as saying the front bumper "had been painted" and that all 4 sensors required replacing: I have not had an accident or any body work since purchasing the car, and the front parking sensors worked absolutely fine for the previous 18 months of ownership. I also had 3 members of staff vehemently tell me the parking sensors weren't covered under warranty, despite my warranty not even being issued by Skoda, something which I had to repeatedly tell them.Vertu require an estimate to be approved and the costs claimed back for repair, so I booked it in for the front left inner sensor to be replaced (as per the display in the vehicle), after Skoda provided an estimate of £255. Skoda Newcastle then subsequently "replaced" a "front parking sensor" (without specifying which one) - however the outside face of the front left inner sensor looks exactly the same as it did before (but I'm unsure if this part looks different or if the whole component is replaced or just a part?).I really am at a loss about what to do next - I've paid £255 for the work to be completed, but I'm still left with the car having the parking sensor error and Vertu saying they won't reimburse until the issue has been completed. I have absolutely no faith that if the other 3 sensors are replaced that the error will go away, and I've been quoted nearly £1000 for this work to be completed.Essentially, the car is under warranty with Vertu who have referred me to Skoda, and I need Skoda to fix this issue please.Very happy to discuss this over the phone, please don't hesitate to contact me! I can provide photographs of the front parking sensors at your request. Again, many thanks for reading this and any help you can offer is greatly appreciated.

Staff very helpful, im old fashioned, stuck with ford , now getting a newer car (FORD) again. My mistake was 2 yrs ago, i had a chance of a Skoda 2 litre turbo DIESEL estate, unfortunly i brough the wrong one.