Lookers Škoda Newcastle
4.7/5
4.7 /5
879 Verified Reviews
Railway St, Newcastle Upon Tyne, Newcastle upon Tyne, NE4 7AD, GB
0191 256 4600
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
879 Verified Reviews
5.0/5
5.0 /5
Lack of location details, and time-date after booking an appointment, I got the email that my appointment was moved to the next day. However, within a check-in, I received all the information about the location, time date, and potential list of work.

5.0/5
5.0 /5
Kieran was fab great service. Love the car.

5.0/5
5.0 /5
Everything went smoothly to plan

5.0/5
5.0 /5
Excellent service, a super smooth transaction from Kieran.

4.0/5
4.0 /5
response was fast, appropriate and did wha they said they would

5.0/5
5.0 /5
Good customer service, I felt looked after from the start to completion. I was informed of extra works needed to make my car safe. With sound advice and even greeted with a coffee.

5.0/5
5.0 /5
I had visited a few dealers during the day and some that I will never go back to again due to previous issues with vehicles I have had in the past. Anyways, I walked in with wife and 8 month and was looking for an Octavia, just so happens the one I bought was on the forecourt. The salesman came out and wasn’t pushy, I said that I wasn’t happy with the way I had been dealt with at other dealers, and that some hadn’t even come out to see us. He asked if there was anything here and I points out the octavia. He got the keys and let me have a look, we then went inside whilst he arranged a quote for my car and finance settlement and organised for a test drive. Test drive the car and bought on the day, could of issues rectified and picked up a week later. He even used his mobile to keep me in touch with progress of the car. Picked up the car, car had been polished, was clean and tidy. Dealer was friendly and polite and listened to other issue I have had over the years with other dealers, whom I won’t mention on here. Was actually nice to meet a dealer who actually listened to previous issues and said that I would be looked after by this dealership.

5.0/5
5.0 /5
Lots of emailsGood service

5.0/5
5.0 /5
Fast and efficient service

5.0/5
5.0 /5
The support from the sales team has been outstanding. Couldn't do enough to help us make the right decision.